
1st Floor Kidsgrove Town Hall Liverpool Road Kidsgrove Stoke-on-Trent ST7 4EL

At Optimal Healthcare Ltd, we leverage cutting-edge technology through our bespoke app, designed to provide real-time updates and transparency for both clients and care staff. With features such as daily note reviews, monitoring of staff check-ins, and assessments of care quality, our platform fosters seamless communication and collaboration. Additionally, third-party access allows for coordination with other healthcare professionals, ensuring a holistic approach to individual care needs.
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While our mission statement captures our core values and commitment to excellence, we believe our actions speak louder than words, as we continuously strive to exceed expectations and make a meaningful difference in the lives of those we serve.


Complex
We take a holistic approach to complex care, we understand people have unique requirements. We take the time to get to know our service users and their families, to ensure we fully understand not only their clinical requirements, but equally their individual interests, hobbies, likes and dislikes.

Personal Care
Our experienced and compassionate caregivers are trained to assist with personal care tasks, including bathing, grooming, dressing, and mobility support. We understand the importance of maintaining dignity and independence, and our team is dedicated to providing respectful and personalised care.

Palliative Care
We offer specialised palliative care to support individuals and their families during challenging times. Our focus is on improving the quality of life for those facing serious illnesses, providing comfort and companionship.

Meal Preparation
Good nutrition is essential for well-being. Our caregivers can assist with meal planning and preparation, ensuring that our clients receive nutritious and delicious meals that meet their dietary preferences and requirements.

Medication Reminders
Our trained professionals help clients manage their medications, providing gentle reminders and ensuring that medication schedules are adhered to for optimal health outcomes.

Light Domestic Duties
We go beyond personal care by assisting with light domestic duties, including light housekeeping, laundry, and maintaining a clean and comfortable living environment.

Live-In Care
For those requiring continuous support, our live-in care services offer a dedicated caregiver who resides with the client, providing assistance and companionship around the clock.

Errand Service
We understand that daily tasks can become challenging. Our errand services help clients with grocery shopping, prescription pickups, and other essential errands, ensuring they have what they need to thrive.

Companionship
Loneliness can impact overall well-being. Our caregivers offer companionship, engaging in meaningful conversations, recreational activities, and providing emotional support to promote mental and emotional well-being.

Continuation Of Care
We committed to continuity in care. We work closely with clients and their families to create a personalised care plan that evolves with changing needs, ensuring a seamless and consistent level of support.

Supported Living
We can offer help with:
How to access support if you currently don’t receive any.
Deciding the best way to use your money, whether this is through a direct payment or individual service fund (ISF).
Transition planning if you are moving into your own home for the first time or from another property, this may need to start with a few hours a week building to up to full time support if that’s what is needed for the individual being supported.
Provide guidance on how to access benefits including Personal Independence Payment (PIP), Employment Support Allowance (ESA), housing benefit, Universal Credit etc.
Support you with finding the correct property to meet your needs and understanding what adaptations may be required to make a property suitable.
Support planning while working in partnership with individuals, their families, local authority and health professionals, to ensure there is a clear person centre support plan in place that has clear short and long term goals agreed.
Networking with other individuals and families receiving or looking for support in their own home

Children Specialist Service
Optimal Healthcare Limited offers children’s specialist services, providing high-quality, compassionate healthcare in the comfort of your home. Our specialized services cater to children with various medical needs, ensuring they receive personalized, professional care without the need for hospital visits. If you’re like most parents, you’d do pretty much anything for your child. So if your child needs extra care and support, you’ll bend over backwards to make sure they get the very best.
We provide experience you can trust and Expertise you can count on. A care service full of empathetic people who put you at ease. We also work in partnership with special need schools to ensure high quality and safe care for those pupils who have personal care requirements during their school day
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Our Care Experts aren’t just well-trained but they’re also well-versed in handling almost any kind of situation your child might find themselves in. From challenging behaviour and mental health disorders, to physical disabilities and sensory impairment, they have the kind of practical experience that will give you confidence – and help your child live life the way they want.
Flexible terms: short-term to long-term
How long we support your child is completely up to you. If, for instance, if you would like to travel for work,, we can provide temporary care for your child while you get better.
Or if you’re completely fine but your child has a challenging condition and you need help looking after them, we can offer longer-term support as well.
Home care packages are designed around you hence if there’s something you or your child needs, we’ll go out of our way to make it happen.

Paediatric Care:
Our experienced healthcare team delivers care for children with chronic conditions, developmental issues, or post-surgery recovery.
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Tailored Care Plans: Each child receives a customized and person centred care plan, designed to meet their specific medical, developmental, and emotional needs.
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Skilled Nurses & Specialists: Our team includes registered nurses , and allied health professionals who provide expert care, including medication management, monitoring vital signs, and support with physical therapy.
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Family Support: We assist families by offering guidance and resources to help them manage their child’s care at home, ensuring peace of mind and empowerment.
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Flexible Scheduling: Services are available on a regular or
as-needed basis, with flexible hours that accommodate the family’s lifestyle.

Benefits of our Services:
Convenience: No need for travel or waiting in clinics—your child’s care is provided at home.
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Continuity of Care: We maintain consistent care for your child, improving health outcomes and minimizing hospital visits.
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Comfort & Familiarity: Your child receives treatment in a familiar environment, reducing stress and anxiety associated with medical visits.
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Support for Parents: Our team works closely with parents and caregivers, offering advice and ensuring they are equipped to support their child’s health needs at home.
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Our children’s domiciliary services are designed to enhance the quality of life for both the child and their family, ensuring that each child receives the best possible care in the most comfortable setting. We aim to assist them and their families establish a routine that works for everyone
**Personal Care Assistance**:
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Bathing, dressing, and grooming.
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Toileting assistance and diaper changing (if applicable).
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Oral hygiene support.
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**Medication Management**:
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Administering prescribed medications on schedule.
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Ensuring proper storage and handling of medications.
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Monitoring side effects or reactions to medications.
**Feeding and Nutrition**:
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Assisting with meal preparation and feeding (especially for children with special dietary needs).
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Monitoring eating habits and ensuring proper nutrition.
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Helping with tube feeding or other specialized feeding methods, if required.
**Mobility Assistance**:
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Helping the child move around the house or get out of bed.
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Assisting with exercises or physical therapy, if prescribed.
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Supporting with mobility aids, if necessary.​
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​**Monitoring Health and Development**:
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Taking vital signs like temperature, heart rate, and blood pressure.
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Tracking the child’s development milestones.
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Reporting changes or concerns to healthcare professionals.
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**Therapies**:
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Assisting with speech, physical, or occupational therapy exercises.
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Implementing specialized exercises or activities as directed by a therapist. Ie playing outdoor activities such as catch or football
**Educational and Emotional Support**:
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Encouraging educational activities, such as reading, playing, or doing homework.
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Offering emotional support , companionship and helping with social skills development. Ie Going to watch a film or new exhibition.
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​**Transportation and Appointments**:
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Assisting with transport to and from medical appointments, school, or other activities.
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Preparing for doctor visits or therapy sessions while offering the reassurance needed
**Household Support**:
Light housekeeping tasks like laundry, cleaning, and organizing the child’s room.
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Running errands (grocery shopping, picking up prescriptions, etc.).
These tasks are typically customized to meet the child’s specific needs and the family’s preferences. The goal of Optimal healthcare Ltd is to provide comfort, medical support, and ensure the child’s well-being in a familiar environment.
"We uphold the principles of dignity and respect in all aspects of care"
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